Your schedule
Know who is coming, and when.
See visits by day, week or month, so your family can plan around the care.
The Family Room · Your care, in one place
Your care.
Your family.
Connected.
Your care schedule, the people you know, and the updates that matter. The Family Room brings it all together in one private place, wherever your family happens to be.
For invited clients and family members. No password to remember.
A little more clarity.
A little more peace of mind.
See how the Family Room helps you follow the care, stay organised and feel more connected to the people supporting your family.
Read the video transcript
When someone you love needs care at home, you want to know what's happening. The Family Room, from Integracare, shows you.
Who's coming today, and when.
Every visit, by day, week or month.
The caregivers who come through the door, with their photos and training.
Notes and the day's tasklist, as your caregivers log them.
A schedule change, a question for the nurse, more supplies. One message, straight to the person who can act on it.
Invoices, without the phone call.
The Family Room. Included with every care plan from Integracare.
A clearer view of care
The details that make
a difference to your day.
Your care team
Meet the people behind the care.
Get to know the caregivers who visit, including their languages and training.
Care updates
A clearer picture of the day.
Read notes and task updates as your caregivers record them.
Requests
Keep the conversation together.
Send a schedule request or care question to your care team from one place.
Billing
Less paperwork to keep track of.
View invoices and payments when your account has permission to access billing.
An invitation.
Then you’re connected.
Your Care Manager will help you get started. Each family member has their own access, arranged with the client’s consent.
Look for your invitation
Open the email invitation from your care team and follow the link.
Sign in with your email
Use the email address you were invited with. In your browser, we send a secure sign-in link instead of asking for a password.
Make it part of your day
Use your phone, tablet or computer. You can also add the Family Room to your phone’s home screen.
A few helpful answers.
I haven’t received an invitation. What should I do?
Contact your Care Manager to ask about access. Use the email address you want associated with your own account.
Can another family member have access?
Ask your Care Manager to arrange an individual invitation with the client’s consent. There is no need to share your sign-in link.
Can everyone see billing?
Billing is shown only to family members with the appropriate account permissions.
Do I need to download an app?
No. You can use the Family Room in your browser on a phone, tablet or computer.
What if my sign-in link has expired?
Return to the login page and request a new link using your invited email address.
Exploring care for someone you love?
Start with a conversation about the support your family needs.