EDITORIAL STANDARDS
How our articles are made
Who writes them, where the facts come from, how we use AI tools, and what happens when we get something wrong.
How our articles are written
Our articles are drafted with the help of AI writing tools and finished by people. A nurse on our team reviews each health and care article before it goes live. Nothing on this site publishes automatically.
The reviewer checks the facts, the sources, and whether the advice matches how care works in practice. The article then shows that nurse's name and credentials.
Where our facts come from
New articles link to the sources behind their facts and figures, and those sources are primary ones: Government of Ontario and Government of Canada publications, Ontario Health, and other official bodies. If we cannot verify a claim, we remove it before publishing.
Health and legal topics
Articles about health conditions, care decisions, or legal arrangements such as powers of attorney are general information. They are not medical or legal advice. They are written to help you prepare better questions for your doctor, lawyer, or care coordinator.
Corrections and questions
When we learn something is wrong or out of date, we correct the article. If you spot an error, or want to know more about how an article was made, reach us through our contact page and we will look at it promptly.