Alzheimer's & Dementia
Sensory Tool Kits, redirection
Ottawa · Care close to home
Compassionate Home Care Services in Ottawa
Bringing 30+ years of trusted, personalized care to seniors and families across the Ottawa region.
A conversation first. A care plan together.
Where your
story lives.
Expert care.
Human connection.
4.8/5
129 Google reviews across three offices
30+ years
Home care experience in Ontario
Bilingual
Care and support in English and French
24/7
Nursing support for clients and caregivers
At home. As yourself.
Welcome to Integracare Ottawa
Integracare is proud to expand our trusted home care services to Ottawa. For over three decades, families across Ontario have turned to us for high-quality, customized care at home. Now, we're here to support your loved ones in Ottawa with the same compassion, professionalism, and expertise.
From dementia and palliative care to everyday companionship, our team meets each family where they are. Every care plan is led by qualified nurses and support workers and built around what your loved one needs most.
Talk with our Ottawa team
The people who shaped us
Someone’s whole world. Always.
These are two photographs of my grandmother, taken a lifetime apart: the young woman with everything ahead of her, and the woman who became the heart of our family.
That is the person we want to see. Beyond the care needs. Beyond the diagnosis. A life, still being lived. It is the standard I hold us to every day: is this the care I’d want for my own grandmother?
Lee Grunberg
President & CEO, Integracare
Care that fits your life
Our Home Care Services in Ottawa
We offer a full range of in-home care services tailored to meet the unique needs of Ottawa families.
Help me find the right care
Still making
memories.
Dementia Care in Ottawa
Specialised at-home dementia and Alzheimer's care, including our signature Sensory Tool Kits programme.
Palliative Care in Ottawa
Compassionate end-of-life care at home, focused on comfort, dignity, and family support.
Nursing Care Services
RPN-led nursing care for medication management, wound care, and complex chronic conditions.
Personal Support Workers (PSWs)
Trained PSWs for daily living support: bathing, dressing, meal preparation, mobility, and companionship.
Companionship & Homemaking
Friendly, social support and light household help that keeps daily life feeling like home.
24/7 Home Care
Around-the-clock care at home, including overnight, weekend, and holiday coverage. Every care plan is built in collaboration with you, your loved one, and your healthcare team.
Meet the Ottawa Team
See How We Care in Ottawa
Take two minutes to meet the people behind our care and see what compassionate home care looks like in your neighbourhood.
Watch the Ottawa filmWatch
Why Ottawa Families Choose Integracare
Kristine McGinn, Director of Integracare Ottawa, on the care we provide across the region and how we work with families.
Conditions We Support
Specialised Home Care for Health Conditions
Our caregivers and nurses are trained to support clients living with these specific health conditions in their own homes across Ottawa.
Parkinson's Disease
Mobility & routine support
Stroke Recovery
Rehab support, monitoring
Post-Surgery Recovery
Wound care, mobility
Cancer & Palliative
Comfort & symptom care
MS & ALS
Specialised mobility care
The Ottawa Difference
Why Choose Integracare in Ottawa?
Ottawa families have many options. Here's what makes Integracare different.
30+ years of home care experience in Ontario
Fully licensed RPNs, RNs, and PSWs
Personalized matching with caregivers,
not roster-assigned
Available 24/7,
including holidays
Exclusive Sensory Tool Kits
for cognitive support
Local Ottawa team
with Preston Street office and clinical oversight
Bilingual nursing supervision
and care management in English and French
Trusted by families, recommended by professionals
Making the Decision
Home Care vs. Other Senior Care Options
Each option side by side, so you can see where home care fits.
Scroll the table sideways to compare care options.
| Home Care | Retirement Home | Long-Term Care | Hospice | |
|---|---|---|---|---|
| Setting | Own home | Apartment-style facility | Long-term care facility | End-of-life facility |
| Best for | Most seniors who wish to stay home | Independent & active | High medical / 24/7 supervision | Terminal-stage care |
| Cost model | Hourly or care package | Monthly rent + services | Government-subsidised | Mostly OHIP covered |
| Care intensity | Tailored 1-on-1 | Light support & meals | High medical care | Specialised end-of-life |
| When right | Familiar surroundings, flexible needs | Active, social, low medical needs | Constant medical supervision required | Final months of terminal illness |
How It Works
From First Call to First Visit
Most Ottawa families are matched with a caregiver and start receiving care quickly, often within a day.
Free Call
Ring our Ottawa office. We listen. No scripts, no commitment.
Free Assessment
An RN visits your loved one's home to understand needs and goals.
Personalised Plan
We build a tailored care plan and hand-match the right caregiver to your family.
Care Begins
First visit usually within a day. Plans adapt as needs change.
Ready to bring trusted care home?
Speak with our Ottawa care team today and get a free, no-obligation assessment tailored to your family's needs.
Where We Work
Areas We Serve in Ottawa
Our Ottawa team proudly serves families across the region, including:
- Downtown Ottawa
- The Glebe
- Kanata
- Alta Vista
- Nepean
- Rockcliffe Park
- Orleans
- Riverside South
- Barrhaven
- Hunt Club
- Stittsville
- South Keys
- Gloucester
- Centretown
- Vanier
- Sandy Hill
- Westboro
Ottawa Office: 343 Preston Street, Suite 1104, Ottawa, ON K1S 1N4
Coming Home From an Ottawa Hospital
We coordinate care before discharge so your loved one comes home to a plan, not a question mark.
Hospitals We Support Transitions From
- The Ottawa Hospital
- Queensway Carleton
- Hôpital Montfort
- Bruyère Continuing Care
- Ottawa Heart Institute
- CHEO
What Post-Discharge Care Includes
RN-led care planning
Coordinated with your hospital discharge team before you leave.
Wound care & medication management
Licensed nursing oversight for post-surgical recovery at home.
Mobility & rehab support
Help getting around safely, building strength, regaining independence.
24/7 on-call nursing
Reach a real nurse any hour, any day, for questions or urgent concerns.
Bilingual Nursing Supervision & Care Management
Hello
English
Bonjour
Français
Integracare Ottawa provides bilingual nursing supervision and care management in English and French. Families can plan care, ask questions, and coordinate with our nursing and care management team in whichever language they're most comfortable in.
Notre équipe de supervision infirmière et de gestion des soins est disponible en français. Appelez-nous au 613.212.7567.
(613) 212-7567What Ottawa Families Say
Heartfelt stories from our Ottawa care community.
Excellent service. Kristine was extremely kind, caring and reassuring. I was stressed out with the state of my apartment and she put me completely at ease. Highly recommend this company!
Cia MadoreGoogle review · Ottawa Integracare supported my mom with her return home from a hospitalization, which was difficult given her dementia. They did an excellent job. And their caregiver was top notch. Thank you.
Jessie DanielGoogle review · Ottawa Thank you. Excellent care and service. I would recommend your service to anyone in need. 100%. Thanks again, Joan.
Daniel LyleGoogle review · Integracare
Meet Our Ottawa Director
Kristine McGinn
BScN
25+ Years Experience
“I believe care should feel personal, never transactional. From the very first phone call, my promise to every Ottawa family is simple — your loved one will be treated with the same dignity and attention I would want for my own.”
Kristine has over 25 years of dedicated experience in the healthcare space. She holds a Bachelor of Science in Nursing and has advanced through hands-on nursing, team leadership, and strategic management, all aimed at enhancing client outcomes. Kristine is passionate about client care and healthcare innovation and has cultivated a deep understanding of the complexities of the healthcare industry. Committed to continuous quality improvement and professional development, Kristine strives to drive excellence in healthcare delivery at Integracare.
Outside of work, Kristine enjoys adventure travel, playing a variety of sports, and spending time at her cottage with her husband and three children.
One team. Shared standards.
Ottawa care, backed by the full Integracare team.
Kristine and our Ottawa care professionals are part of the wider Integracare team. Families receive local relationships, supported by the nursing knowledge, care coordination and quality standards our organization has built over more than 30 years.
Frequently Asked Questions
What Ottawa families ask most before getting started with home care.
What home care services does Integracare offer in Ottawa?
Integracare provides personalized in-home care services in Ottawa, including dementia care, palliative care, nursing, personal support workers (PSWs), companionship, and 24/7 care.
How is Integracare different from other Ottawa home care providers?
We hand-match caregivers to families rather than assigning whoever is on rota. Our team is fully licensed (RPNs, RNs, PSWs), backed by 30+ years of Ontario home care experience, a local Ottawa office, and bilingual coordinators.
How do I arrange home care for a loved one in Ottawa?
Start with a free call to our Ottawa office. An RN then visits the home for a free assessment, we build a personalised care plan, and care can begin quickly, often within a day.
How quickly can care begin?
Most Ottawa families are matched with a caregiver and start receiving care quickly, often within a day of their first call.
Are your caregivers licensed and trained?
Yes. Our team includes licensed Registered Nurses (RNs), Registered Practical Nurses (RPNs), and trained Personal Support Workers (PSWs), all under clinical oversight.
Do you offer dementia and Alzheimer's care in Ottawa?
Yes. We provide specialised at-home dementia and Alzheimer's care, including our signature Sensory Tool Kits programme for cognitive support.
Do you offer bilingual support in English and French?
Yes. We offer bilingual nursing supervision and care management in English and French, so families can plan and coordinate care in the language they're most comfortable in.
Is 24/7 care available in Ottawa?
Yes. We offer around-the-clock care, including overnight, weekend, and holiday coverage, with 24/7 on-call nursing.
What's the difference between in-home care and a long-term care facility?
Home care lets your loved one stay in familiar surroundings with tailored 1-on-1 support, while long-term care provides constant medical supervision in a facility. See the comparison table above for the full picture.
What hospitals do you support transitions from?
We coordinate transitions from The Ottawa Hospital, Queensway Carleton, Hôpital Montfort, Bruyère Continuing Care, the Ottawa Heart Institute, and CHEO.
What areas of Ottawa do you serve?
We serve families across the Ottawa region, including Downtown Ottawa, Kanata, Nepean, Orleans, Barrhaven, Stittsville, and Gloucester.
Free In-Home Assessment
Talk to Our Ottawa Home Care Team.
Whether you need immediate care or are planning ahead, our Ottawa team is here to support you.
343 Preston Street, Suite 1104, Ottawa, ON K1S 1N4
Ottawa(613) 212-7567✓ Free in-home assessment✓ No obligation✓ Registered Nurse supervision