In-Home Care Services

Integracare provides personal support from certified PSWs, clinical nursing care from Registered Practical Nurses, live-in care for clients who need round-the-clock support, and specialist dementia care. On the specialized side, we also offer palliative care, wound care, physiotherapy at home, and registered massage therapy. All services can be coordinated together under one care plan, supervised by a Registered Nursing Coordinator. Non-medical support, transportation, meal preparation, assistive device sourcing, and advocacy, is also available.

The free in-home assessment is designed to answer that question. A Registered Nursing Coordinator visits the home, reviews the client's medical situation and daily routine, and recommends the right combination of services. A family navigating a recent dementia diagnosis typically benefits from a mix of dementia-specialist care and PSW support; a client returning home after a hospitalization may benefit from RPN nursing combined with physiotherapy. Most care plans evolve over time, and we adjust the service mix as needs change.

Personal Support Workers (PSWs) provide daily living assistance, bathing, dressing, meals, mobility, companionship, and medication reminders. Registered Practical Nurses (RPNs) perform clinical tasks such as wound care, medication administration, injections, and clinical assessment. Registered Nurses (RNs) provide the highest level of clinical oversight, including care plan development and supervision of the broader care team. Integracare coordinates all three roles together under one care plan.

Call or contact Integracare to arrange a free in-home assessment. A Registered Nursing Coordinator will visit the home at no charge, assess the client's needs, and recommend a care plan. Once the plan is agreed upon, we match the client with a caregiver. Care can often start the same day you call, and intake is available 24 hours a day.

Costs vary depending on the type of caregiver, the number of hours, and the complexity of care. Visiting care is typically priced hourly, while live-in care is generally priced on a daily basis. PSW support and RPN nursing are priced at different rates reflecting their clinical scopes. Funding options include private insurance, employee benefits, veterans' benefits, and partial coverage through Ontario Health at Home for eligible clients. We can help families navigate available funding during the assessment.

Coverage depends on the plan. Many private insurance and employee benefits plans cover some or all of the cost of home nursing and personal support. Veterans' benefits programs may also provide coverage for eligible clients. Ontario Health at Home can provide partial, publicly funded home care for qualifying individuals, and private care from Integracare can supplement that coverage. Our coordinators can help families explore what applies during the assessment.

All Integracare caregivers are certified or registered in their disciplines: RNs, RPNs, PSWs, Registered Massage Therapists, and Physiotherapists. Integracare directly employs its caregivers rather than operating as a placement agency, so the team is hired, trained, and supervised to consistent internal standards. All client care is overseen by a Registered Nursing Coordinator, 24 hours a day. Integracare is also recognized by the Alzheimer Society of Toronto as a Dementia Friendly home care provider.

In most cases, yes. Care can often start the same day you call, with no waitlist. Integracare accepts intake 24 hours a day, 7 days a week. If a loved one's needs have changed suddenly following a fall, a hospitalization, or a shift in health status, call us directly and a coordinator will prioritize the assessment.

Integracare provides personalized in-home care services in Ottawa, including dementia care, palliative care, nursing, personal support workers (PSWs), companionship, and 24/7 care.

We hand-match caregivers to families rather than assigning whoever is on rota. Our team is fully licensed (RPNs, RNs, PSWs), backed by 30+ years of Ontario home care experience, a local Ottawa office, and bilingual coordinators.

Start with a free call to our Ottawa office. An RN then visits the home for a free assessment, and we build a personalised care plan. Care can often begin the same day you call.

Care can often start the same day you call our Ottawa office.

Yes. Our team includes licensed Registered Nurses (RNs), Registered Practical Nurses (RPNs), and trained Personal Support Workers (PSWs), all under clinical oversight.

Yes. We provide specialised at-home dementia and Alzheimer's care, including our signature Sensory Tool Kits programme for cognitive support.

Yes. We offer bilingual nursing supervision and care management in English and French, so families can plan and coordinate care in the language they're most comfortable in.

Yes. We offer around-the-clock care, including overnight, weekend, and holiday coverage, with 24/7 on-call nursing.

Home care lets your loved one stay in familiar surroundings with tailored 1-on-1 support, while long-term care provides constant medical supervision in a facility. See the comparison table above for the full picture.

We coordinate transitions from The Ottawa Hospital, Queensway Carleton, Hôpital Montfort, Bruyère Continuing Care, the Ottawa Heart Institute, and CHEO.

We serve families across the Ottawa region, including Downtown Ottawa, Kanata, Nepean, Orleans, Barrhaven, Stittsville, and Gloucester.

Yes, in most cases. Availability depends on your neighbourhood and the kind of help you need: hourly visits, overnight care, or a live-in arrangement are staffed differently. Share your postal code and what you're looking for, and our Winnipeg team will confirm availability before anything is arranged.

Families can continue receiving care through the Manitoba Home Care Program and use Integracare for additional care. For example, WRHA care may cover a morning visit while Integracare provides evening, overnight, or weekend care. Our nurse-led services include personal care from Health Care Aides, dementia and palliative care, companionship, help around the home and longer shifts, with 24/7 nursing support. We can also coordinate schedules with your case coordinator and confirm what can be arranged for your Family.

The Manitoba Home Care Program, through the Winnipeg Regional Health Authority, assigns hours based on a case coordinator's assessment. Many families keep their public home care and add private hours around it, for example, public coverage for morning personal care and our Health Care Aides for evenings or weekends. You don't need to choose one program over the other, and we can coordinate timing directly with your case coordinator.

The cost depends on the type of care and number of hours required. Nursing, personal care, occasional visits, and 24-hour care have different costs. Following a free assessment, we provide pricing based on your parent's care needs.

Yes. Our Health Care Aides are trained in dementia care, and a Registered Nurse supervises every care plan. Our dementia care in Winnipeg can start with a few hours a week and grow as your loved one's needs change.

Yes. With 24-hour home care, Health Care Aides work in shifts so your loved one has someone with them day and night, and a nurse can be reached at any hour.

All of Greater Winnipeg, from Tuxedo, River Heights and Fort Garry to St. Vital, Transcona, North Kildonan, St. James, East St. Paul and Headingley.

Yes. Call us before the discharge date and support can be in place for the first day home. Our nursing care in Winnipeg covers clinical needs after a hospital stay, and Health Care Aides help with mobility and personal care while strength returns.

Yes. Many adult children arrange care for a parent while living outside Winnipeg. Integracare also serves Families in Toronto, Mississauga, and Ottawa, with our home care services continuing to expand across Canada. We can begin by phone or video, involve your loved one in decisions about their care, and coordinate with Family members wherever they live.

Not much. Your parent's location, a sense of what's changed recently, whether it's mobility, memory, meals, or something else, and when you'd like to start are enough to begin. The deeper questions, medications, daily routine, and what matters most to your Family come later, in person during the free in-home assessment.