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Integracare

Private home care · Winnipeg

24-Hour Home Care in Winnipeg

You can't be there at every hour, but your loved one can have someone who is. Our Health Care Aides provide personal care and overnight assistance, with Registered Nurse oversight.

Free in-home assessment. No obligation.

A caregiver in navy scrubs hands a cup of tea to an older man resting in an armchair under a plaid blanket. They smile at each other in lamplight, with a snowy street outside the window at dusk.

Nurse-Supervised Shifts

24-Hour Home Care and Nursing Support in Winnipeg

A team of Health Care Aides takes turns throughout the day and night, so your loved one receives personal care, mobility assistance, and companionship, with an awake HCA available overnight to respond whenever they need help.

For more complex health needs, Integracare's Registered Nurses provide medication management, wound care, and pain management. They also develop and oversee personalized care plans that guide Health Care Aides (HCAs) in caring for Clients recovering from a hospital stay, living with dementia or receiving palliative care.

Integracare Winnipeg arranges this care for families in Winnipeg and surrounding area.

Talk through your options

When Care Needs Change

Four Situations Where 24-Hour Home Care Is Needed

Some Families need extra care for a few weeks, while others need ongoing assistance as their health changes. Integracare's 24-hour home care in Winnipeg can support your loved one as their care needs evolve.

Recovering After a Hospital Stay

Extra help with personal care, mobility, and medication management as they regain their strength at home.

Advanced Illness and Palliative Care

Our palliative care in Winnipeg eases pain and symptoms while supporting your loved one's comfort and quality of life, with personal care, overnight assistance, and nursing support as needs change.

Overnight Care for Falls or Confusion at Night

An awake Health Care Aide provides overnight senior care, helping your loved one move safely around the home and offering reassurance if they become confused or restless.

Waiting for a Personal Care Home

Your loved one can stay in their own home with personal care, companionship, and overnight assistance while they wait for a placement in Winnipeg.

A two-storey house with a covered porch at dusk. Snow lies on the roof and lawn, and the windows are lit.

Discharge

Arranging the Nights After a Hospital Stay

Before your loved one leaves the hospital, the ward team can connect your Family with the Manitoba Home Care Program through the Winnipeg Regional Health Authority (WRHA) and other community supports. WRHA Home Care does not provide overnight visits, so the first nights at home often need their own plan.

Or call our Integracare Winnipeg team, and a Registered Nursing Coordinator will coordinate your loved one's care. Our health advocacy service in Winnipeg can add a nurse who speaks with the hospital team and follows up on test results.

If the hospital stay followed a stroke, read about stroke care in Winnipeg.

Step by Step

How We Coordinate 24-Hour Home Care in Winnipeg

Having Health Care Aides coming and going throughout the day and night, including overnight care, takes coordination. Integracare manages the rotation, care instructions, and shift updates, so your Family knows who is caring for your loved one and what to expect.

Understanding the Schedule

We talk through your loved one's day and night, including when they usually need assistance, take medications, and settle down for bed.

Coordinating Health Care Aides

We arrange a rotation of Health Care Aides, with a Registered Nurse preparing the care instructions each HCA follows.

Checking In From Anywhere

Through our online Family Room, you can see who's scheduled and read Nursing and Health Care Aide notes from each shift.

Updating the Rotation

If your loved one's condition changes or they begin needing more overnight senior care, their nurse reviews the care plan and updates the instructions for the team.

Comparing Options

24-Hour Care and Live-in Care Compared

If your loved one wakes during the night needing help getting to the bathroom, getting comfortable in bed or falling back asleep, an awake Health Care Aide is there to help and keeps the supervising nurse informed of any concerns. For Seniors who usually sleep through the night, live-in care in Winnipeg offers the familiarity of a regular Caregiver, with dedicated time for the Caregiver to rest.

  • 24-hour care

    At night
    An HCA stays awake and on duty
    Who is there
    A team of HCAs, each working a shift
    Suits
    Help several times a night, or someone who needs watching at all times
    A call for help at 3 a.m.
    Answered by an aide who is already up
  • Live-in care

    At night
    The Health Care Aide has a set time to sleep
    Who is there
    An HCA who lives in the home while on duty
    Suits
    Nights that are mostly settled
    A call for help at 3 a.m.
    Wakes the Health Care Aide and cuts into their rest
An older woman in an armchair looks out a curtained window, with a caregiver sitting quietly alongside.

Through the Night

What the Health Care Aide Does Until Morning

Nights are when families worry most, and overnight care keeps someone in the home, ready to help. For someone living with dementia, our Health Care Aides are trained in dementia care, including the wandering and confusion that can come after dark.

  • Bathroom Trips

    A steady arm there and back, so a trip to the bathroom in the middle of the night doesn't end in a fall.

  • Turning and Repositioning

    A change of position exactly when the care plan calls for it, for a loved one who can't turn over alone.

  • Medication Reminders

    A prompt for any overnight doses, logged in the shift notes for the nurse to review.

  • Calm Company

    If your loved one wakes frightened or disoriented, someone familiar is right there to settle them back down.

  • Watching for Change

    New pain, a change in breathing or new confusion goes to the nurse on call straight away, and the nurse decides the next step.

Placement

Waiting for a Personal Care Home in Winnipeg

A personal care home bed can take months to come through, which is hard to hear if your loved one's health is changing and you're unsure how much longer your Family can manage their care at home. Even after they're approved for placement, your loved one can only be on one waitlist at a time, and turning down an offer starts the process over.

The Winnipeg Regional Health Authority manages personal care home applications through a process called paneling, which assesses your loved one's eligibility and care needs. With 39 homes and more than 5,700 residents across Winnipeg as of 2022, a long wait is common. While your Family waits for placement, Integracare helps you plan for the care your loved one needs now.

Contact the WRHA Long Term Care Access Centre at (204) 940-8670 for information about applications and waiting lists.

Our 24-hour home care in Winnipeg gives Families flexibility during this uncertain period.

  • Care for as Long as It's Needed

    Arrange 24-hour care while waiting for placement, with the option to review the schedule as circumstances change.

  • Support for Increasing Care Needs

    If your loved one begins needing more assistance with mobility, personal care, or overnight supervision, their care plan will be updated.

  • Less Pressure on Family Caregivers

    Step away from managing overnight shifts, missed sleep, and the physical demands of providing care around the clock.

  • Help Preparing for the Move

    Our Winnipeg team reviews the care schedule with your Family as a placement date approaches, so you're not locked into more care than you need.

Nurse-Led Care

Support at Every Hour

Oversight

The HCAs on each rotation report to the RN responsible for the plan.

Advice by phone

Clients, families and HCAs can reach a nurse 24 hours a day, 7 days a week.

All year

Shifts carry on over Manitoba's 9 general holidays, Christmas Day and New Year's Day included.

The Winnipeg Team

Director Dennis Fancy and the local team schedule each rotation and answer questions about it.

Helping Winnipeg Seniors Remain at Home

With dedicated Health Care Aides, nursing oversight, and 24-hour assistance, your loved one receives the care they need while remaining in familiar surroundings.

More reading for Winnipeg families

Questions

Questions About 24-Hour Care in Winnipeg

Is the Health Care Aide awake all night?

Yes, the overnight HCA stays up for the whole shift. For someone who mostly sleeps through, live-in care may suit better.

How many Health Care Aides will care for my loved one overnight?

Health Care Aides share your loved one's rotation in scheduled shifts, each following the same Registered Nurse care plan. Check who's scheduled and read shift notes through Integracare's Family Room, so you know who's with your loved one and what happened on their shift.

How does private 24-hour care fit with WRHA Home Care?

WRHA Home Care is Winnipeg's public program, reached through the Home Care Intake Line at (204) 788-8330. It's based on an assessment of need, alongside what Family and community already provide. After your free in-home assessment, your private 24-hour care is scheduled around any WRHA care your loved one already receives.

Can we arrange 24-hour care before a hospital discharge?

Yes. Calling while your loved one is still in the hospital gives your Registered Nursing Coordinator time to meet your Family, build the care plan, and arrange the first rotation before discharge day, so support is already in place when your loved one comes home. Integracare also offers patient advocacy services to help your Family navigate care decisions and communicate with healthcare professionals during this transition.

Can 24-hour care be used for a short time?

Yes. It can cover a defined stretch, like the first few weeks after surgery, a hospital stay, or a fall, then step down to fewer hours or scheduled visits as your loved one's strength returns. Because the care plan is reviewed regularly, the level of support scales up or down as your loved one's needs change, without starting the whole process over.

Who answers if we call in the middle of the night?

A Registered Nursing Coordinator answers at any hour to guide your loved one's HCA through whatever is happening. Reach the Winnipeg line at (204) 977-7575, or call toll-free at 1 (800) 891-4197 from outside the city.

Free In-Home Assessment

Tell Us How Your Loved One Is Managing at Night

Perhaps they're waking frequently, needing help getting around, or becoming unsettled after bedtime. Share what's been happening, and our Winnipeg team will contact you within one business day to arrange a home visit.

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Serving Winnipeg and surrounding communities. Call us locally or toll-free.

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Winnipeg(204) 977-7575 ↗Toll-free1 (800) 891-4197 ↗

We serve families across Greater Winnipeg. See the areas we cover

Clinically reviewed by Bethel McMaster, BScN, RN ·

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